A big thank you to our providers

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I love great servithank-you-notece – it just makes life better.

You know the feeling you get when a company responds to your concerns, quickly. Or when they call ahead before arriving. Or when they wow you by going the extra mile. And all of that with a sincere appreciation for you business.

All of the vendors we do business with strive towards this level of customer service and I’m grateful for their willingness to offer discounts to our customers just for the opportunity to show you, our customer, how good it feels to have great customer service.

If you want great customer service at a great price, please give one of our service providers a try and buy one of their deals on DIMBY.com.

DIMBY.com is now live

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android-chrome-192x192Just a quick note that DIMBY.com is up and running. Our first deal will be next Thursday, September 8th, 2016.

Deals will be available on a weekly basis and typically run for 5 days beginning on Thursday’s and ending on Monday’s.

To be notified when new deals are available, go to DIMBY.com and enter your email address and zip code at the top of the page to subscribe.

Please note that current eNeighbors users do not need to subscribe – you will receive notifications automatically.

Want more? Check out “How It Works“.

Goodbye, eDeals. Hello, DIMBY.

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I’m excited to announce that eNeighbors will unveil DIMBY.com on Friday, September 2nd, 2016 at 3pm.

DIMBY will replace our eDeals program.

eDeals had a good run – but the 202nd offer – the last offer to be made through eDeals – will end on Wednesday, August 31st, 2016.

In total, the eDeals program saved Kansas City homeowners over $4 million and generated more than 50,000 new customers for local businesses.

But we think eDeals was just the beginning of something bigger. So we devoted all our resources to building a new website, completely dedicated to saving you money and growing local businesses.

DIMBY promises to be the future of how local home services are bought and enjoyed – together with your neighbors.

Thank you for being our customer

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It’s 8:02pm and my wife and I just put our kids to bed. Now I’m trying to figure out how to announce the new website that we’re launching at eNeighbors. It got me thinking about the beginning, when we started the company 11 years ago. And I couldn’t help but be filled with gratitude for everyone who helped make eNeighbors what it is today.

The list of people that have directly contributed to eNeighbors in one way or another is amazingly long, and for privacy reasons, I won’t list any names here, but you know who you are. And of course, without our customers, we would be nothing. So perhaps, most of all, I want to say thank you, to you – our customer.

It comes down to this – because you buy deals on eNeighbors, I can pay myself, and my employees. And we can continue to do the work that we love to do.

So, from the bottom of my heart, really, and truly, thank you.

In our Kansas City area neighborhoods – the only city where our eDeals program is offered – you have purchased over 50,000 deals from local businesses that offer service to the home – like lawn care, window washing, and carpet cleaning. And because you and many of your neighbors bought deals, we were able to negotiate bulk discounts with local service providers – saving everyone money, while helping local providers acquire new customers.

Your purchases represent over $4,000,000 in revenue for local service providers and an equal amount in savings just by buying together and scheduling together, one neighborhood at a time.

The success of eDeals in saving homeowners money and helping local providers grow their businesses, all while allowing us to grow our own business, has inspired us to build a new website dedicated to featuring money-saving deals from local service providers.

The new site will feature many of the deals from the service providers you’ve come to love. The user experience is greatly improved, however, especially on mobile devices.

Our “soft launch” is set for September 1st. An email with a link to the new site will be sent to all customers. More to come soon.

It’s time to get back to work…see you then.

eNeighbors Text Alerts

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eNeighbors Text Alerts are available to all neighborhoods starting today and will enable urgent information like crime alerts to be distributed to the entire neighborhood instantly to subscriber’s mobile phones.

If you’re a resident in one of our neighborhoods, please take a minute to subscribe to text alerts in your community to make sure that you’re kept in the loop.

To sign up, go to your notification preferences page and check the box next to “When a new urgent Alert is posted”. Then enter your phone number and click OK. A confirmation text message will be sent to your phone to verify that we have the correct number.

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If you’ve already added your mobile phone number to the resident directory, we will send you a text message in the next few days asking if you’d like to sign up. Just reply ‘Yes’ to sign up.

Please note that standard messaging rates apply.

Questions? Please email support@eneighbors.com for help.

Welcome to the new eNeighbors

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I’m excited to announce the new eNeighbors is now available for all users. We hope that you find the new website simpler, more useful, and more user-friendly.

If you haven’t visited the new site yet, please check it out:

  1. Go to www.eNeighbors.com
  2. Enter your email address and password
  3. Click “Sign In”

Need help? Visit http://support.eNeighbors.com/ for assistance.

We want eNeighbors to be the best way for you to connect with your community. Please email suggestions and feedback to us at feedback@eneighbors.com. Your input is critical in fixing bugs and shaping future enhancements.

And finally, thank you for your continued use of our service. We look forward to serving you for many years to come.

Update Report

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The new eNeighbors is available for most users as of 9am CDT on 9/5/13.

Unfortunately, we experienced some trouble during the upgrade with our DNS servers, which may delay access to the new website for up to 24 hours for some users. We are waiting until DNS has completely updated before sending an email to users that the new site is ready for use.

To get access immediately, please follow the steps provided on our support site at http://bit.ly/1fCb2AA. Otherwise, please check back tomorrow.

Thank you for your patience as we continue to work through some bugs.

The new eNeighbors

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The update is planned to begin at 1pm CDT. Status updates will be posted at https://twitter.com/eNeighbors.

eNeighbors is updating your community website and will launch tomorrow, September 4th, 2013. The new eNeighbors is being re-built from the ground up to create a simpler, more useful, and more enjoyable experience for residents. A preview of the new look is below.

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The upgrade will happen automatically for you and your neighbors. All user data, articles, groups, events, and so on will be transferred securely to the new site during the transition.

New Features

  • Photos: Share a photo, or an entire album of photos with your neighbors
  • Videos: Sometimes, there’s no better way to get the message across
  • Questions: Ask a question and get answers from your neighbors
  • Referrals: Have a great plumber? Let your neighbors know
  • Lost & Found: Lost Fido? Get help from your neighbors to find her
  • Recurring events: Post your monthly board meetings for the entire year – once
  • Committees: Organize your committees online
  • Alerts: Instantly email everyone in the neighborhood and add attachments too
  • Pages: Forming a group? Create your page to promote and organize it all
  • Instant notifications: Get notified immediately when something new is posted
  • Search: Find neighbors and documents just by searching

We anticipate that eNeighbors will be unavailable for several hours during the update process on 09.04.13. You will receive an email notification when the new website is available for use.

Have questions? Email support@eneighbors.com for assistance.

Welcome to the neighborhood, Kim

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kimI’m excited to announce that Kim Goings is our new, and first, Chief Technology Officer at eNeighbors. She’ll be leading all technical development of www.eNeighbors.com.

Kim has been developing software for eNeighbors since “eNeighbors 2.0” launched in 2007 and we’re excited that she’s joining the team full-time.

Before joining eNeighbors as CTO, she was a Solutions Architect and Principal at Level Five Solutions.

Kim earned a Master of Science in Business Administration and Management from Baker University and a Bachelor’s Degree in Management Information Systems from the University of Missouri-Saint Louis.

She has been living in the Kansas City area since 1997 and currently resides in Prairie Village, Kansas. She’s a huge neighborhood geek and even has a bumper sticker that says, I (Heart) PV.

Welcome to the neighborhood!