Monthly Archives: November 2008

eNeighbors for free?

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Neighborhoods now have the opportunity to offset the cost of their website by selling the sponsorship position on their public sign in page.

If you have a sponsor interested in advertising on your website, simply email us at ads@eneighbors.com with the following:

  1. Advertiser Contact Information
  2. Headline – maximum 25 characters
  3. Description Line 1 – maximum 35 characters
  4. Description Line 2 – maximum 35 characters
  5. Website URL: maximum 1024 characters

A sample ad is shown below:

Site Sponsor Example

For those neighborhoods that do not currently have a sponsor listed on your homepage, you may begin selling your space immediately. For those that currently have a sponsor listed, you will have to wait until the end of that sponsor’s current agreement before you can sell the position.

Below is an example of the sponsorship postion on the public sign in page:

Villas of St. Andrews

Product Update: Password Reset

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Not being able to sign into a website can be one of the most frustrating experiences online, which is why we’ve improved our password reset process to be as quick and simple as possible.

If you’re having trouble signing into your account, you can reset your password at http://www.eneighbors.com/forgotPassword.do. Simply enter your email address and we’ll send you an email with a link to reset your password. Click the link, enter a new password, enter it again to confirm and you’re done. We even automatically sign you in to your account after you reset your password to save you a few extra steps.

Here are a few other helpful tips if you’re still having trouble signing in:

  1. Make sure that you’re using the correct email address. Many times, you are entering the password correctly, but your email address isn’t correct.
  2. Make sure that caps lock is not on. I know, everybody knows this but it can still happen. I’ll admit I forget from time to time.
  3. When signing in, use your password and NOT your PIN. Your PIN is used to register new accounts associated with your street address. After your register, you will only use your password that you created.

If you’re still having trouble, don’t hesitate to email us at support@eneighbors.com for help.

Forgot Your Password?

Product Update: Email Your Neighbor

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Emailing your neighbors got a little easier this morning.

First, many residents have requested a way to save the messages that they send to their neighbors, so we’ve added the ability to email a copy of your message to yourself. In the screenshot below, you can see that there is a new checkbox called, “Send a copy of this email to me.” This is the default setting. If you don’t want a copy sent to you, simply uncheck the box.

Second, and more importantly, your email address will now be included in the email that you send to your neighbor so they can reply directly to you, without having to go back to the website.

And finally, we still do not display email addresses anywhere on the website in an effort to protect our users from SPAM and other unwanted email.

Email Your Neighbor