Thank you for being our customer

It’s 8:02pm and my wife and I just put our kids to bed. Now I’m trying to figure out how to announce the new website that we’re launching at eNeighbors. It got me thinking about the beginning, when we started the company 11 years ago. And I couldn’t help but be filled with gratitude for everyone who helped make eNeighbors what it is today.

The list of people that have directly contributed to eNeighbors in one way or another is amazingly long, and for privacy reasons, I won’t list any names here, but you know who you are. And of course, without our customers, we would be nothing. So perhaps, most of all, I want to say thank you, to you – our customer.

It comes down to this – because you buy deals on eNeighbors, I can pay myself, and my employees. And we can continue to do the work that we love to do.

So, from the bottom of my heart, really, and truly, thank you.

In our Kansas City area neighborhoods – the only city where our eDeals program is offered – you have purchased over 50,000 deals from local businesses that offer service to the home – like lawn care, window washing, and carpet cleaning. And because you and many of your neighbors bought deals, we were able to negotiate bulk discounts with local service providers – saving everyone money, while helping local providers acquire new customers.

Your purchases represent over $4,000,000 in revenue for local service providers and an equal amount in savings just by buying together and scheduling together, one neighborhood at a time.

The success of eDeals in saving homeowners money and helping local providers grow their businesses, all while allowing us to grow our own business, has inspired us to build a new website dedicated to featuring money-saving deals from local service providers.

The new site will feature many of the deals from the service providers you’ve come to love. The user experience is greatly improved, however, especially on mobile devices.

Our “soft launch” is set for September 1st. An email with a link to the new site will be sent to all customers. More to come soon.

It’s time to get back to work…see you then.

The new eNeighbors

The update is planned to begin at 1pm CDT. Status updates will be posted at https://twitter.com/eNeighbors.

eNeighbors is updating your community website and will launch tomorrow, September 4th, 2013. The new eNeighbors is being re-built from the ground up to create a simpler, more useful, and more enjoyable experience for residents. A preview of the new look is below.

eN-Site-Preview-border

The upgrade will happen automatically for you and your neighbors. All user data, articles, groups, events, and so on will be transferred securely to the new site during the transition.

New Features

  • Photos: Share a photo, or an entire album of photos with your neighbors
  • Videos: Sometimes, there’s no better way to get the message across
  • Questions: Ask a question and get answers from your neighbors
  • Referrals: Have a great plumber? Let your neighbors know
  • Lost & Found: Lost Fido? Get help from your neighbors to find her
  • Recurring events: Post your monthly board meetings for the entire year – once
  • Committees: Organize your committees online
  • Alerts: Instantly email everyone in the neighborhood and add attachments too
  • Pages: Forming a group? Create your page to promote and organize it all
  • Instant notifications: Get notified immediately when something new is posted
  • Search: Find neighbors and documents just by searching

We anticipate that eNeighbors will be unavailable for several hours during the update process on 09.04.13. You will receive an email notification when the new website is available for use.

Have questions? Email support@eneighbors.com for assistance.

Welcome to the neighborhood, Kim

kimI’m excited to announce that Kim Goings is our new, and first, Chief Technology Officer at eNeighbors. She’ll be leading all technical development of www.eNeighbors.com.

Kim has been developing software for eNeighbors since “eNeighbors 2.0” launched in 2007 and we’re excited that she’s joining the team full-time.

Before joining eNeighbors as CTO, she was a Solutions Architect and Principal at Level Five Solutions.

Kim earned a Master of Science in Business Administration and Management from Baker University and a Bachelor’s Degree in Management Information Systems from the University of Missouri-Saint Louis.

She has been living in the Kansas City area since 1997 and currently resides in Prairie Village, Kansas. She’s a huge neighborhood geek and even has a bumper sticker that says, I (Heart) PV.

Welcome to the neighborhood!

Curry Association Management’s Annual Meeting

I will be presenting at Curry Association Management’s Annual Meeting for their clients.

The meeting is on Monday, May 9th at 6pm at the Holiday Inn on the Country Club Plaza in Kansas City.

I have a short 10 minute presentation prepared where I’ll provide a quick overview of our services and some tips for generating participation on your neighborhood website. You can also meet with me after the presentation and I can answer any questions that you have in person!

If your HOA is managed by Curry, please be sure to attend, I would love the chance to meet with you.

If that’s not enough, we’re also giving away some gift certificates to Jack Stack BBQ to a few lucky winners.

eDeals Update: Saved homeowners $188k so far

Last June (2010) we launched a new money saving program for our Kansas City neighborhoods called eDeals. Through eDeals, neighbors agree to buy products and services in bulk allowing us to secure discounts from local merchants.

Since the beginning our goal has been to help residents save money on products and services, while at the same time, helping local merchants thrive.

I’m happy to report that we’ve already saved homeowners $188,101 and helped to generate $100,271 in revenue for local businesses.

To date, we’ve run 30 deals from local merchants such as:

  1. Sprinkler Blowout
  2. Lawn Fertilization
  3. Window Cleaning
  4. Furnace Tune-Up
  5. Dry Cleaning
  6. Restaurants
  7. Tree Trimming
  8. Mulch

If you’re a Kansas City merchant interested in offering an eDeal to our neighborhoods, please visit http://www.eneighbors.com/edeals/.

Here are some examples of our deals:

Learn more about eDeals at http://www.eneighbors.com/edeals/.

This is what it’s all about

From the beginning our vision has been to connect neighbors online to create stronger communities, so when I found the following comment it made my day:

“I’m so impressed with the effectiveness of the eNeighbors system, and the care and concern of our neighbors. Using technology to strengthen a community and to help neighbors is a good thing!” – Janet G.

(A screenshot of the full comment is below.)

Update: Our KC Neighborhoods

I received a request to publish a current list of neighborhoods in Kansas City that subscribe to eNeighbors.

The list below is for neighborhoods in the Kansas City metro area only (Kansas and Missouri). To see if your neighborhood is online, go to www.eNeighbors.com and search for your neighborhood by zip code. 

Amber Hills Estates
Arlington Park
Autumn Ridge
Berkshire
Birchwood
Bradford Gardens
Briarcliff Community Alliance
Briarcliff West
Brighton’s Landing
Cedar Creek
Cedar Ridge Park
Coffee Creek Crossing
Communities of North Brook
Coves
Coves North
Crimson Ridge
Deer Creek
Deerwalk
Eastbrooke
Falcon Valley
Fieldstone
Forest View
Grey Oaks
Hampton Place
Hawksbury
Highlands Ranch
Hills of Walden
Homestead Woods
LeaBrooke
Links at LionsGate
LionsGate
Maple Brook Park
Mills Farm
Newberry Commons
Northwood Trails
Nottingham by the Green
Nottingham Forest South
Oak Park Homes Association
Oaks Ridge Meadows
Oxford Pointe
Park Crossing
Parkhill Manor
Parkhurst
Ravenwood Place
Regency By The Lake
Riss Lake
River Ridge Farms
Santa Fe Hills
South Hampton
Staley Farms
Steeplechase
The Pavilions of Leawood
Tiffany Greens
Tuscany Reserve
Villas at Parkside
Villas of St. Andrews
Wakefield Estates
Wedgewood
Western Auto Lofts
Westwoods
WhiteHorse
Wilshire Farms
Windham Park
Windsor Hills
Woodland Creek
Woodland Reserve

Neighborhood Photo: New Favorite

Some neighborhoods just have unfair advantages – “Mt. Bonnell Shores / Colorado Crossing” in Austin, TX is one such neighborhood. Resident Carrell Grigsby was Austin’s PPA Photographer of the year in both 2004 and 2006 and snapped the shot below for their neighborhood website.

Mother and child playing in lake at sunset (C) Carrell Grigsby Photography

Below is a screenshot of the Mt. Bonnell Shores / Colorado Crossing sign in page where the above photo is featured:

View other cool neighborhood photos.

New Record: 16,000 registered homes on eNeighbors

I’m excited to announce that eNeighbors has reached a new milestone today – 16,000 homes are now registered to use our service across 85 neighborhoods. This means that there is at least one registered user (homeowner) in 16,000 homes in the neighborhoods that we serve. To put this in perspective, we’re getting close to filling Kemper Arena (Kansas City reference). Next, we’re gunning for Arrowhead Stadium.

From those 16,000 homes there are 17,728 registered users (some homes have multiple users).

In total, there are 31,191 homes that are currently eligible to use our service, which means that in aggregate, 51% of eligible homes are now registered.

Here are some of our best neighborhoods, in no particular order:

  1. Nottingham Forest South – 583 homes, 526 are registered, 649 residents registered
  2. Hampton Place – 462 homes, 345 are registered, 383 residents registered
  3. Communities of North Brook – 894 homes, 625 are registered, 681 residents registered
  4. Nottingham by the Green – 733 homes, 495 are registered, 567 residents registered
  5. Riss Lake – 728 homes, 561 are registered, 640 registered residents

I want to say thank you to my team for getting us to this point: Natasha Stock, Dan Stock, Shelly Stock, Phil Freund, and Kim Goings.