Local Search: The Future of eCommerce

How much do you buy online? Depending on your social situation (single, married, kids, etc.), the amount of actual online purchasing can vary greatly. But how often do you research a purchase online regardless of whether you are planning to purchase online or offline?

When it comes to local search, Greg Sterling has some great comments on SEL today. Greg’s comment in his opening statement are of particular interest to me as it relates to eNeighbors. Since our target audience is homeowners in a managed community, the home services are a perfect fit for us to be able to recommend and advertise to our users, but Greg’s comment about products (which I assume to mean pretty much anything) tell me that every transaction whether on or offline starts at the local level since that’s where we all live.

In other words, we all live in a local community no matter where we are. This local community which houses our friends and family is the largest influence on our buying habits. Our local habitat dictates our entertainment options, our habits, hobbies, etc. You get the idea.

I think the real insight here is this — to sell a product (any product) how much more effective would that sales process be if it were approached from a local level? Obviously, it would be exponetially more effective. It would be like a door-to-door salesman for the entire world. In the past, this approach has not been very cost-effective for obvious reasons, but with the recent adoption of the web’s social networking features, this type of sales approach is now possible.

So, once again I’m advocating the use of a bottom-up approach to local search. In this case, as it directly relates to local commerce. Ironically, the internet may be the vehicle to bring back the feeling of community and localness.

One thought on “Local Search: The Future of eCommerce

  1. I agree…when I first started this internet game, I also thought…WOW, you can take over the world. But I learned otherwise, quickly. You can, but it has to be, one city at a time. The internet is still a very scary, faceless place for millions of people. So when you can have an internet business, that is focused in your local community, and your customer/client, can come in and see you, face to face, I think your success rate increases a thousand times.

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