When considering our service, many board members ask for references from our current customers. Recently, one customer took the time to put together a review of our services. The following is an unedited email from Trudy Moffitt (Nottingham by the Green) to a board member from another neighborhood currently considering our website for their community.
As Dan stated, I am on the Board of Directors for Nottingham by the Green/Knightsbrooke subdivision with 733 homes in south Overland Park, Kansas. Prior to joining eNeighbors, we had another website that had limited features, and most of the content was managed through a third party making it very cumbersome to use for timely neighborhood communication. We truly needed a better communication vehicle with our residents and eNeighbors provided the optimal solution. Not only can the board directly communicate to our residents, our residents can communicate with the board and with other residents.
The fact that residents actually post their own news articles and classified ads, and freely communicate to the board through the Community Feedback feature is testimony that the eNeighbors website is very user-friendly. eNeighbors website also requires very little maintenance/monitoring which is an important feature considering our HOA Board of Directors is comprised of elected volunteers and not paid positions.
The responsiveness of eNeighbors to any questions, concerns, and suggestions for improvements is truly phenomenal, not only when we first joined but throughout our 2 ½ years association. They are dedicated to providing a superior website which is evident by the numerous enhancements they have made over the years.
Speaking on behalf of our board and residents, we have been very pleased with the eNeighbors website. Feel free to call me at [removed] any time if you have any specific questions that I can address about our experience with eNeighbors, their website features, or our start-up process or experience. Best wishes as you assess your website considerations.
HOA Board of Directors
Nottingham by the Green/Knightsbrooke