My Account Page

On Friday, when you sign in to your account, you will see a new link at the top of the page called, “My Account”. This page houses basic account information like your name, email address, password, date of birth and gender.

It also houses your profile photo. This is a new feature on eNeighbors that is a staple of other social networks and something that our users have requested.

To upload a photo of yourself, just click on the “My Account” link, then click the “Browse” button to find a photo on your computer. Click “Open” and the photo will automatically upload.

A screenshot of the “My Account” page is below.

My Account Page on eNeighbors

New Feature: Multiple Neighborhood Support

Believe it or not, many of our users need access to more than one neighborhood website. Like who, you ask?

  1. Landlords who live in one neighborhood but have rental properties in another
  2. Property managers who live in one neighborhood and manage 10 more.
  3. Developers who want to keep tabs on all their neighborhood developments.
  4. People with multiple homes, like a vacation home.
  5. Government officials like city council members who want guest access to the neighborhoods in their ward.
  6. Police officers who want to publish bulletins to specific neighborhoods within their districts.

I’m sure there are more examples, but we run into it more than you might think. And now, I am pleased to announce that you can manage all of your neighborhoods from a new page called “My Neighborhoods” with one account.

My Neighborhoods serves two basic purposes: (1) it allows you to navigate or toggle between the various neighborhoods that you have access to and (2) it allows you to manage the settings for each neighborhood. You can also search for new neighborhoods to join from this page. Like the other features that I’m announcing today, this will be available on Friday, November 13th.

(NOTE to current users: If you are currently maintaining multiple accounts and you want to merge them, send an email to support@eneighbors.com with the email addresses that you use to access your accounts and we will merge them for you.)

Screenshot of new “My Neighborhoods” page is below:

My Neighborhoods (eNeighbors)

Upgrade: New Registration Process Explained

The current registration process for eNeighbors aims to limit access to our neighborhood sites to residents only. This ensures that your neighborhood website is kept private and secure and you can share information freely, without being concerned that the “whole world” will see it.

To accomplish this we currently assign 4 digit PINs or Personal Identification Numbers to each resident and street address in your neighborhood. Then, we send this number to all residents in the mail. When you attempt to register on eNeighbors, you are asked to enter both your last name and PIN, which is then associated with your street address. If the combination of your last name and PIN is correct, you are allowed to register. This process works perfectly at limiting access to residents; however, there are two issues: (1) it places a burden on property managers to keep their database of new residents current with us and (2) it makes it difficult to register for users who don’t have their PIN readily available.

To alleviate these two problems while still maintaining our ability to limit access to residents only, we are removing the last name requirement so property managers don’t have to send us new resident notifications and we are allowing users to register using their street address if they do not have their PIN readily available.

As a result of these changes, a new role has been created called the “Gatekeeper”. The Gatekeeper can be any resident, board member or property manager who will approve access requests for residents registering by using their street address instead of their PIN. If no gatekeeper is identified, the request will be routed to eNeighbors for review.

These changes to the registration process will be in place after Friday, November 13th, 2009.

As always, if you have any questions, send an email to us at support [at] eneighbors [dot] com or leave a comment below.

New Design (Sneak Peek)

We are working hard to launch a new design for eNeighbors.com and plan to launch on Friday, November 13th.

IMPORTANT! If you are a board member or property manager, please do not send out any new registration mailings (PIN letters) until after the upgrade is complete as we are making some changes to the registration process.

Now for the sneak peek…

Below is a screenshot of the new design for the public neighborhood sign in page set to launch next week:

eNeighbors Public Neighborhood Page

Below is a screenshot of the current design:

eNeighbors Current Public Neighborhood Page